Refund & Return Policy

Refund & Return Policy

At Thread And Ink, your satisfaction is our priority. We strive to provide high-quality fashion and a smooth shopping . If something isn’t right, we’re here to help.

• 1. Return Policy
  We offer a 30-day return policy from the date of delivery.
• 2. Eligibility Criteria
  Items must be unused, unworn, and unwashed

  Items must be in their original condition and packaging

  Tags must be intact
• 3. Initiating a Return

  To start a return, please contact us at:

  support@threadandink.com

  Once your return request is approved, we will:

  Provide a return shipping label

  Share detailed instructions for returning your item

  Note: Returns sent without prior approval will not be accepted.
• 4. Damages & Issues

  Please inspect your order upon delivery.

  If you receive:

  A damaged item

  A defective product

  A wrong item

  Contact us immediately at support@threadandink.com , and we will resolve the issue promptly.

• 5. Non-Returnable Items

  The following items are not eligible for return:

  Worn or used items.

  Washed garments.

  Items without original tags.
• 6. Exchanges

  We currently do not offer direct exchanges.

  To exchange an item:

  Return the original product.

  Place a new order for your desired item
• 7. Refund Policy

  Once we receive and inspect your return:

  You will be notified about the approval status.

  If approved, your refund will be processed to your original payment method

  Refund Timeline:

  Processed within 7–10 business days after approval

  Bank processing time may vary
• 8. Delayed Refunds

  If you haven’t received your refund within 15 business days after approval:

  Contact us at support@threadandink.com

• 9. Need Help?

  We’re always here to assist you.

  Reach out anytime at support@threadandink.com